Features & Support


Monitor Features

  • Customizable temperature alerts(high/low temperature)
  • Customizable humidity alerts(high/low humidity)
  • Alerts can be sent via text(SMS), email, Slack, or Microsoft Teams
  • Up to 5 users can receive alerts and view data from a single device
  • Optional leak detection cable to detect the presence of water
  • Optional temperature & humidity probe to monitor hard to reach places 

Each Monitor comes with 1 or 2 years of service. Once you plug your monitor in it will attempt to connect to the cellular network. Scan the QR code on the back of the device to register it and configure alert settings and user access. 

After your initial service has completed you can choose a plan to continue monitoring.

Device Placement

The Hygge Monitor works with AT&T or T-Mobile cellular networks. You can check coverage areas here. The sensor should only be used indoors.

Operating Temperature Range 0-120F(+-1 Degree Accuracy)
Operating Humidity Range 0-100% RH(+- 3% Accuracy)

Outdoor use is not recommended and may damage system components. The following locations are recommended for use:

  • Attics
  • Basements
  • Data Centers
  • Greenhouses
  • Storage facilities
  • RVs/Campers
  • Vending Machines

Monitor Setup Guide

Once a placement location has been determined:

1. Plug in the device using the included USB-A to C cable and wall adapter
2. Slide the switch on the side of the monitor to the “On” position
3. A blue light will begin to blink on the front of the device

 

2. Registering the Monitor

If you are a new user, create your Hygge Apps account here.

Next, scan the QR code on the back of the monitor to register the device to your account.

 

3. Mounting the Monitor

The monitor comes with a plastic wall mounting plate, nails, and adhesive strips. Depending on your mounting surface you may use either the nails or adhesive strips. Do not use the adhesive strips on wallpaper, brick, textured walls, or rough surfaces.

1. Locate a spot at least 4ft off the ground to mount the monitor
2. Attach the mounting plate, with the hook facing upwards, to the wall using either the adhesive strips or nails


3. Attach the monitor to the mounting plate by aligning the slot on the back of the device to the hook on the mounting plate


4. Ensure that the monitor is mounted securely on the wall


4. Using the Leak Detection Sensor

Plug the leak detection cable into the jack labeled “Leak” on the monitor. Place the sensor end of the rope flat on the ground where water or leaks may occur.


Battery Management

The Hygge Monitor comes with a built-in rechargeable battery. This battery will provide roughly 6 days of power to the device.

When on battery power, you will see the battery indicator image in the top right of the device page in your online portal. This will also display how much battery life is remaining.

Technical Information

  • Temperature range: -18°C to 49°C or 0°F to 120°F (accuracy ±1°C)
  • Humidity range: 0-100% (accuracy ~±3%RH)
  • Built-in rechargeable battery good for 14+ days
  • Dimensions: 3.19in x 3.27in x 1.26in (81mm x 83mm x 32mm)
  • 3’ leak detection sensor rope + 6’ extension cable (optional)
  • 3.28' external temperature probe (optional)
    • Temperature range: -40ºC to 60ºC or -40°F to 140°F (accuracy ±0.2 ºC)
    • Humidity Range 0-100% (accuracy ~±2%RH)
    • For indoor use only
  • For indoor use only

FCC and Testing Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

  • Contains FCC-ID: XMR2023EG915QNA
  • Contains IC: 10224A-023EG915QNA
Issues and Support

Should you have issues with your Hygge Monitor please contact support at contact@hyggeapps.com or use the form below.

Please include your device serial number which can be found at the bottom of your monitor page.