Support

Monitor Setup Guide

1. Device Placement

The Hygge Monitor works with AT&T or T-Mobile cellular networks. You can check coverage areas here. The sensor should only be used indoors. Outdoor use is not recommended and may damage system components. The following locations are recommended for use:

  • Attics
  • Basements
  • Storage facilities
  • Data Centers
  • Greenhouses
  • Vending Machines

Once a placement location has been determined:

1. Plug in the device using the included USB-A to C cable and wall adapter
2. Slide the switch on the side of the monitor to the “On” position
3. A blue light will begin to blink on the front of the device

 

2. Registering the Monitor

If you are a new user, create your Hygge Apps account here.

Next, scan the QR code on the back of the monitor to register the device to your account.

 

3. Mounting the Monitor

The monitor comes with a plastic wall mounting plate, nails, and adhesive strips. Depending on your mounting surface you may use either the nails or adhesive strips. Do not use the adhesive strips on wallpaper, brick, textured walls, or rough surfaces.

1. Locate a spot at least 4ft off the ground to mount the monitor
2. Attach the mounting plate, with the hook facing upwards, to the wall using either the adhesive strips or nails


3. Attach the monitor to the mounting plate by aligning the slot on the back of the device to the hook on the mounting plate


4. Ensure that the monitor is mounted securely on the wall


4. Using the Leak Detection Sensor

Plug the leak detection cable into the jack labeled “Leak” on the monitor. Place the sensor end of the rope flat on the ground where water or leaks may occur.


Battery Management

The Hygge Monitor comes installed with a replaceable CR123A battery. These batteries will provide roughly 6 days of backup power to the device during power outages.

When on battery power, you will see the battery indicator image in the top right of the device page in your online portal. This will also display how much battery life is remaining.

To replace the battery, remove the screw from the battery door on the back of the monitor. Remove the old battery and insert a new CR123A battery. Check that the + and - ends of the battery match with the + and - ends of the battery cradle.

 

Technical Information

  • Temperature range: -4° F to 120° F (accuracy ±1°)
  • Humidity sensor accuracy: ±3%
  • Replaceable CR123A backup battery
  • Dimensions: 3.19in x 2.87in x 1.22in (81mm x 73mm x 31mm)
  • 3’ leak detection sensor rope + 6’ extension cable
  • For indoor use only
  • FCC-ID: XMR2020BG95M1

FAQs

Do I need a service plan?

No! The Hygge Monitor comes with a cellular service plan. You will need to install the Hygge Sensor in a location with AT&T coverage.

How often are sensor readings taken?

Routine sensor readings are taken every 60 seconds and sent to an online portal every 2 hours. Should a sensor reading fall outside a set range an update will be sent immediately to our web portal along with your choice of email/ text notification.

Does this have a battery backup?

The Hygge Monitor comes with a CR123A battery that will keep it active for up to 6+ days during power outages.

Can multiple contacts receive alerts?

Yes up to 5 contacts can view and receive alerts on the data collected.

How do I install the leak detection cable?

Connect the black cable to the Hygge monitor then place the leak detection rope flat on the ground.

See Image.

Issues and Support

Should you have issues with your Hygge Monitor please contact support at contact@hyggeapps.com or use the form below.

Please include your device serial number which can be found at the bottom of your monitor page.